Great stay only 1 issue

We had no hot water at check-in but property management/owner is in CDL so they were Easy to contact and sent worker over right away-place was clean, comfy and enough bathrooms (2 full and 2 half) for families sharing the space (we had 3 adult kids, grandma and mom and Dad) need to know basis-house has stairs so all suitcases and groceries need to be carried up those outside stairs. We had 3 strong guys in group so no big deal, but may be issue for others to know