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The accommodations I originally booked turned out to be occupied

Written by Vacation Rental Authority on .

The accommodations I originally booked turned out to be occupied when I arrived for check in. I went directly the vacation rental office, where I was treated with respect and apologies. They provided me another upgraded rental for me immediately, and they were professional, thoughtful, and really gracious about the whole situation. I would recommend this vacation rental company and any of their properties whole-heartedly.